Terms of Service

Effective Date: 30 June 2025

Welcome to GENVIX (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our website. By using our services, you confirm that you meet this requirement.

Products and Orders

We offer toys, Home decor, kitchen , electronics and related products through a drop shipping model. Product availability, descriptions, prices, and images are subject to change without notice. We reserve the right to cancel or refuse any order at our sole discretion, including cases involving errors in product or pricing information, suspected fraud, or unavailability. All transactions are subject to payment verification and acceptance. Since the products are stored at our drop shipping partner , we are not responsible for the product quality. We Trust our partners to supply you the best quality products. Any discrepancy would be handled on case to case basis for our customer and is subjected to conditions.

Shipping and Delivery

Shipping times may vary depending on the supplier and your location. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by customs, shipping carriers, or other factors beyond our control. Customers are responsible for providing accurate shipping information, and any additional costs resulting from incorrect addresses will be borne by the customer.

Returns and Refunds

All returns and refunds are subject to the conditions outlined in our Return Policy. Please refer to our Return Policy for complete details.

Use of Website

By using our website, you agree not to engage in unlawful activities, impersonate any person or entity, attempt to gain unauthorized access to our systems, or introduce viruses or malicious code. We reserve the right to terminate your access if you violate these Terms.

Intellectual Property

All content on our website, including but not limited to logos, product images, graphics, and text, is the property of GENVIX or our suppliers and is protected by copyright and trademark laws. You may not use, copy, or distribute any content from our website without our prior written permission.

Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, practices, or privacy policies of these external sites. Accessing third-party websites through our platform is at your own risk.

Disclaimer of Warranties

All products and services offered through our website are provided on an “as is” and “as available” basis without any warranties, express or implied. We do not guarantee that the website will always be error-free, uninterrupted, or that it will meet your expectations.

Limitation of Liability

To the fullest extent permitted by law, GENVIX shall not be held liable for any direct, indirect, incidental, or consequential damages that may result from the use of our website, products, or services.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will become effective immediately upon posting to our website. Your continued use of the site after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

GENVIX
Email: support@genvix.co.in